{"id":404,"date":"2020-12-07T11:39:12","date_gmt":"2020-12-07T10:39:12","guid":{"rendered":"http:\/\/www.donegalhotel.com\/?page_id=404"},"modified":"2025-01-08T12:39:51","modified_gmt":"2025-01-08T11:39:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.donegalhotel.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n Home ><\/a>\n FAQ <\/div>\n<\/div>\n <\/div>\n<\/div>\n\n
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FAQ - Useful info for your holiday with us<\/h1>\n\n\n\n

So many things to think about before a departure and so many last minute doubts!
We are always available for any curiosity but here you can find the questions we are most frequently asked! \ud83d\ude42<\/p>\n\n <\/div>\n<\/div>\n\n

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Where can I park my car?<\/h4>\n\n\n\n

The entrance to the Donegal is on Viale Manzoni, the ideal place to park your car for free.<\/p>\n\n\n\n

Viale Alessandro Manzoni https:\/\/maps.app.goo.gl\/HPMQYEarvPxxYU8s5<\/a><\/p>\n\n\n\n

On particularly 'hot' days I invite guests to stop in front of the entrance gate and unload their suitcases, then calmly point out the best route to the parking space, which is always free. Alternatively, there is the covered garage a 5-minute walk away at 20 euro per day to be booked well in advance. The measurements are: Entrance h. 185 Width 285<\/p>\n\n\n<\/div>\n <\/div>\n\n\n

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Do you have services for cyclists?<\/h4>\n\n\n\n

Yeah, every year in May, Donegal sells out with event attendees. Nine Hills<\/strong>; also the enthusiasts who come on summer holidays with their families and the \"beloved bicycle\"<\/strong> find here the ideal place!
Among the services: reinforced breakfast also in particular hours (on request) room\/workshop for bicycles deposit, air compressor and basic equipment.<\/p>\n\n\n<\/div>\n <\/div>\n<\/div>\n\n

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Do you have a reference Bathing Establishment?<\/h4>\n\n\n\n

The beach is a 4-minute walk from the hotel along the wide, cool and shady Trento Avenue. <\/p>\n\n\n\n

Bagno Conti 39<\/strong>
is the closest, right across the street. <\/p>\n\n\n\n

Immediately to the left, heading north: 
Britannia Bath 41<\/strong> <\/p>\n\n\n\n

To the right, heading south: 
Bathroom Garden 36
Bath Embassy 35
Bagno Meridiano 34
Titanus 30 bathroom<\/strong><\/p>\n\n\n\n

all from Bagno Conti to the right (southbound)  You can choose<\/strong> \ud83d\ude42<\/p>\n\n\n<\/div>\n\n\n

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Booking and Cancellation Conditions<\/h4>\n\n\n\n

The deposit to confirm the reservation can be paid in the form you prefer: credit card or prepaid card or by bank transfer within 2 working days from the confirmation-availability e-mail, after a further check by the facility.<\/p>\n\n\n\n

Corresponds to 30% of the total quotation; however, other arrangements can be made according to requirements.<\/p>\n\n\n\n

In the event of cancellation, for good reason, our line has always been:<\/strong><\/p>\n\n\n\n

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  • recover the deposit over time<\/li>\n\n\n\n
  • consider it conveniently transferable (to friends, relatives or acquaintances)<\/li>\n\n\n\n
  • no expiration date<\/li>\n<\/ul>\n\n\n\n

    It is always valid<\/strong> \ud83d\ude42<\/p>\n\n\n<\/div>\n <\/div>\n<\/div>\n\n

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    Do you accept animals?<\/h4>\n\n\n\n

    Of course, they are welcome \ud83d\ude42 with a small supplement. Simply inform us of the presence of your 4-legged friend when you make your reservation, for the best accommodation.<\/p>\n\n\n\n

    You can choose your favourite establishment with the dedicated area, from all those in Cesenatico \ud83d\ude42
    In the hotel, the spaces accessible to them are: the veranda, the garden on the boulevard and the passageways to the room. <\/p>\n\n\n\n

    As there are a lot of children, even very young ones, we recommend that they are kept on a short leash in these areas for the serenity of all.<\/p>\n\n\n\n

    Near Donegal the Grande Torino\" Park<\/strong> a 2-minute walk away, he'll love it, and even more so the \"Levante Park\"<\/strong> with a large walking area!
    Discovering how great it is to run free, in the company of so many new friends, is really great!<\/p>\n\n\n\n

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    What is there to see near the hotel?<\/h4>\n\n\n\n

    We're in the Tourist Centre<\/strong> and the Beach<\/strong> is a 4-minute walk.
    A 12-minute walk or 4 minutes by bike starts the Leonardo's Canal Harbour<\/strong> and the Historic Centre <\/strong>with the Ancient Villages<\/strong>. Here is the Maritime Museum<\/strong>, section in water and on land, the House of Marino Moretti<\/strong>Me Pantani Space<\/strong>, the old fish market<\/strong>, the Piazzetta of the Ancient Preserves<\/strong> of the fish.
    A 20-minute walk or 6 minutes by bike: the Eastern Pier<\/strong> with the fishing huts and the typical clubs for your evenings. With the small ferry you can go to Ponente with Piazza Spose dei Marinai<\/strong> on the beach.
    The Park of Levante<\/strong> is 18 minutes on foot or 3 by bicycle. Lots of greenery to discover: ducks, geese, colourful hens, bunnies and, in the pond, big carp and turtles.
    For the enjoyment of adults and children alike, don't miss the famous amusement parks of the Riviera<\/strong>. Here are some convenient Google Maps directions<\/strong> in order to reach them:
    TO THE NORTH<\/strong>
    - Atlantica Water Park 3.4 km in 7 minutes (by car).
    - Riserva Naturale Saline di Cervia 10 km in 13 minutes.
    - House of Butterflies 13.8 km in 17 minutes.
    - Mirabilandia 20.6 km in 23 minutes.
    - Zoo Safari Ravenna 21.2 km in 23 minutes.
    SOUTHWARD<\/strong>
    - Italia in Miniatura 15.8 km in 16 minutes.
    - Fiabilandia 27.9 km in 30 minutes.
    - Oltremare 36.2 km in 28 minutes.
    - Aquafan 36.3 km in 29 minutes.
    - Cattolica Aquarium 47.2 km in 40 minutes.
    INLAND<\/strong>
    - Skypark Adventure Park 60.9 km in 1 hour 3 minutes.<\/p>\n\n\n<\/div>\n <\/div>\n<\/div>\n\n

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    At what time are the rooms available on the day of arrival?<\/h4>\n\n\n\n

    The room is available from 12 noon on the day of arrival and is vacated by 10 a.m. on the day of departure indicated in the reservation.
    Would you like to arrive early and enjoy your first day at the beach?<\/strong>
    You can do it! Welcoming you to the hotel from 7 a.m. onwards is Sabrina.
    His advice. Have your beach bag ready (suitcases and other luggage you can leave at reception or in the car) so you can change in the two bathrooms adjacent to the pool.
    When you return from the beach, your clean and fresh room is ready to welcome you!<\/p>\n\n\n<\/div>\n <\/div>\n\n\n

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    Do you offer alternative menus?<\/h4>\n\n\n\n

    Our daily proposals are very varied<\/strong>Also rich in preparations based on vegetables and legumes. You love to follow the diet vegetarian or vegan<\/strong>?
    When booking, please indicate your preference; every day we put our best effort to satisfy all needs.
    In case of slight sensitivity to gluten <\/strong>(not certified celiac disease for which we recommend a certified facility) bring your own products (pasta, rusks, biscuits, etc.). If necessary, they will be stored in the refrigerator in your reserved container.
    Every day, together with my brothers in the dining room, you will choose the appropriate dishes from the menu.<\/p>\n\n\n<\/div>\n <\/div>\n<\/div>\n\n

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    What if I have to leave early?
    Are meals not taken reimbursed?<\/h4>\n\n\n\n

    In case of early departure we require the payment of 3 overnight stays<\/strong>.
    Meals not taken (and not booked) are excluded from the hotel bill.<\/p>\n\n\n<\/div>\n <\/div>\n\n\n

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    What size is the pool? Is it heated?<\/h4>\n\n\n\n

    The swimming pool is 80 to 140 centimetres deep<\/strong>, irregularly shaped 6 meters by 12.
    Facing southwest it is in a sheltered position, warmed by the sun.
    Swimming lessons can be booked on request.<\/p>\n\n\n<\/div>\n <\/div>\n<\/div>\n\n

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    Do I lose my deposit if I cancel?<\/h4>\n\n\n\n

    Booking and cancellation conditions<\/strong><\/p>\n\n\n\n

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    • The deposit to confirm the reservation can be paid in the form you prefer (bank transfer or postal order) within 3 working days from the e-mail confirmation-availability after a new check by the structure. It corresponds to 30% of the total estimate; however, we can agree otherwise, according to your needs.<\/li>\n<\/ul>\n\n\n\n

      In the event of cancellation, for good reason, our line has always been:<\/strong><\/p>\n\n\n\n

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      • recover the deposit over time<\/li>\n\n\n\n
      • consider it conveniently transferable (to friends, relatives or acquaintances)<\/li>\n\n\n\n
      • no expiration date<\/li>\n<\/ul>\n\n\n\n

        It's still valid!<\/strong> \ud83d\ude42<\/p>\n\n\n<\/div>\n <\/div>\n\n\n

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        Tourist tax<\/h4>\n\n\n\n

        Municipality of Cesenatico: 2 euro per day per adult aged 14 and over for a maximum of 7 days.<\/p>\n\n\n\n

        Is there a refrigerator in the room?<\/h4>\n\n\n\n

        An in-room refrigerator is available for a small extra charge.
        However, we offer the possibility to use the guest bar free of charge. You can comfortably access it for special milk, special products and possible medicines.
        Our goalkeeper Bobo is always available for you!<\/p>\n\n\n\n

        Are there rooms with a balcony?<\/h4>\n\n\n\n

        The Donegal has 33 rooms 19 of which have balconies. By requesting these rooms well in advance and for a small supplement, they can be booked.<\/p>\n\n\n<\/div>\n <\/div>\n<\/div>\n<\/section>\n\n

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        \"Contact<\/figure><\/div>\n\n <\/div>\n<\/div>\n\n
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        Contact us for your quote
        customised
        and without obligation<\/p>\n\n\n

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